Bringing #swagga back to real estate…

I’m often asked how I define the #swaggagurlz mission: “Bringing “swagga” back to real estate…one agent at a time.”
(Read more about the #swaggagurlz and listen to the radio show that started it all!.)

Swagger (aka #swagga) is most often defined as “confidence”… I get even more specific and add to that self-belief. When you are confident and believe in yourself you present yourself well to the world…others will be inspired to listen to you and to do business with you.

So how does that translate into a mission? Well, it comes down to these key areas:

Encouraging agents to INFUSE their world with what motivates them, boosts their attitude, and sparks the passion and possibilities inside them!

When we allow ourselves down time to renew, recharge and refresh – we are better people. The reality is that too many agents feel required or compelled to run a 24/7 business (especially with technology becoming such an integral part of our lives) and they forget to stop and take time for themselves. The simple act of writing down a list of what makes them SMILE changes the energy in the room. Already this year agents have shared some fantastic examples of activities that BOOST their attitude: “playing with my grandchildren”, “taking a walk w/my best friend… coffees in hand”, “rubbing my puppy’s belly”, “golfing w/ my husband”, and “breathing in the scent of my children when I tuck them in at night”. Reminding agents to schedule in time (or to put their technology DOWN and be present) for these activities is part of the mission.

INSPIRING agents to take the time to truly define (or redefine) their “WHY?”.

I love Simon Sinek and his passion for WHY. He is on my Top 11 “WHO would you invite to dinner” Guest List… and if you have ever read or listened to him – you know why! (yes, the pun was intended) The essence of his message* is that most of us can easily articulate “what” we do and “how” we do it, however, while defining WHY is the most important, it can be the most difficult to articulate. You have to really search your soul to discover the true reason you do what you do… Knowing your WHY gives you the power to push through the tough times and the motivation to dig deep when nothing seems to be going your way. In real estate, knowing your WHY is a MUST if you want to embrace your #swagga, so one of our top initiatives is inspiring agents to focus, define, and practice expressing and living their WHY. *Check out this TED video showcasing Simon!

IGNITING confidence through education.

Regardless of the current economic conditions, agents must always be prepared to articulate and add value. Helping agents recognize and understand how to have the important conversations and share valuable content with the consumer is a key element in the mission. Agents consistently share that the top two questions they are asked are: “What do you do for a living?” followed by “How is the market?”. Having a well-thought out response with specific, positive (not Pollyanna) information is paramount… and only when one is prepared does the #swagga flow. When an agent confidently shares valuable market updates and stats, they instill and strengthen consumer confidence. Period.

In addition to creating confident conversations… the #swaggagurlz mission includes training our agents on how to effectively infuse technology into their business. It is important to provide systems, tools, and resources for when they are deciding to purchase a smartphone or tablet, choosing which apps/programs will enrich their experience, or trying to figure out how to use the social communication platforms out there like Facebook and Twitter. Once they understand that Social Business Platforms are here to assist them in building their relationships and stay better connected with their sphere of influence it eases the “fear of change” and elevates their confidence!

So, why is MY “why” bringing #swagga back?

I believe that everyone deserves to be part of a process and organization that sparks discovery into what motivates them and encourages activities that positively infuse their world with passion, purpose, and prosperity… not only to ignite confidence in themselves, but in those around them.

About Debra Trappen

Debra Trappen is the founder of d11, LLC, a professional consulting firm. She advises small businesses and growth-minded real estate broker/owners on how to craft brands that engage, inspire, and enchant customers. Debra partners with clients to create a strong brand foundation, define the brand story, and amplify the message on social media to build consumer relationships, enhance consumer experience, and strengthen brand recognition. Whenever possible, she infuses her passion for integrating mobile and technology into the process!
Prior to launching her own venture, she attracted, trained, and motivated 1,000+ real estate agents/entrepreneurs for one of the top 10 most productive residential real estate companies in the nation.

She is a frequent speaker and social ambassador at business conferences, including the Inman News’ Real Estate Connect, Seattle Women’s Leadership Summit, Oxygen Women’s Conference, Inman Next’s Agent Reboot, TC Leadership Conference, Social Media Week, and the Coldwell Banker Generation Blue.

Debra lives in the Seattle area with her husband, Andrew… and their feisty Miniature Pinscher pup, Niko. To learn more about her purpose, essence, and connect with her on the social channels, visit www.debratrappen.com.

  • http://www.tericonrad.ca Teri Conrad

    You wrote the book on Swagga! I’ve seen you in action and everything about you is positive energy and swagga! CB Bain |Seal agents are so lucky to have you with your strong vision, desire to ignite passion and helping them tap into their ‘Why’. Powerful stuff!

    • http://about.me/debra11 Debra Trappen

      Thank you, Teri! I am blessed to partner with some of the most brilliant minds in real estate as well! :)

  • http://Www.californiacoastpropertygroup.com Sheila Rasak

    An amazing way to start the day! I was at a home inspection last week for one of my short sale listings and the (first time) buyer was convinced that the seller wouldn’t move come COE. It had already been a long day and at the end of 45 minutes of reassurances, I did ask the selling agent “Why? Why do we do this until we drop each day”. It’s simple…we are passionate and committed to our business. We wake each day and dictate which way it will go. We live a lifestyle we’ve chosen and we love it.

    • http://about.me/debra11 Debra Trappen

      I completely agree, Sheila! When you are living out your purpose… it is easy to feel passion for it – even after a LOOOOONNNGGGG day of inspections and negotiations. :) Congratulations… it sounds like you really know YOUR “why”!

  • http://teamhardison.com Inna Hardison

    I think if companies and organizations held to the belief you articulate so well in your last paragraph, the world at large would be a much better place, and we’d all be so much happier being in it.

    Honored to know you, Debra.

    • http://about.me/debra11 Debra Trappen

      Thank you, Inna… I am blessed to have you in my life too! My mission is to inspire others to do the same… one post at a time! Let’s spread the good word out into the world!!

  • Debra Snoey

    I agree! And so well stated! There are many fine points in your post and I totally agree that we committed, passionate and busy people do need to take time to recharge. The reasons we do what we do–well, for each of us the answer is probably slight different. But, the bottom line is it’s all about assisting those we work with in one of the most important decisions, transitions of their lives. One of my husband’s and my all-time favorite clients is now my son-in-law!

    • http://about.me/debra11 Debra Trappen

      Debra, LOVE that a client turned into a SIL – that is a fabulous story! I was also so inspired by how you and your hubby get away on the weekends and reconnect. I am sure that is one of the many reasons that you are so committed to and passionate about your people and business. You are an amazing woman… and a shining light in our company!

  • http://www/homesalesoftallahassee.com Debbie Kirkland

    Can’t wait to meet you in person. Passion is so important, and just something that comes from the inspiration of all around us. People like you are who I’d like to follow and learn from. Thank you!

    • Debra Trappen

      I look forward to meeting you IRL as well… So thrilled this message resonated with you. Mission accomplished!!

  • http://www.RealProAdvisor.com Agi Anderson

    Debra, your swagga and your smile is contagious!! It’s so evident your personal mission to “Ignite Passion. Infuse Purpose and Inspire Progress,” is fulfilled daily. You truly are raising the level of excellence to the real estate profession! I feel so very fortunate that we are connected!

    Look forward to when we meet personally, it will be cause for celebration!

  • Pingback: Agent Reboot is coming to Seattle – March 28!

Google+